{"id":583,"date":"2018-05-19T18:57:18","date_gmt":"2018-05-19T22:57:18","guid":{"rendered":"https:\/\/www.patrollerschool.org\/events\/?page_id=583"},"modified":"2025-10-27T19:30:55","modified_gmt":"2025-10-27T23:30:55","slug":"oet-help-desk","status":"publish","type":"page","link":"https:\/\/www.patrollerschool.org\/events\/divi-home\/outdoor-emergency-transportation\/oet-help-desk\/","title":{"rendered":"OET Help Desk"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; background_image=&#8221;https:\/\/www.patrollerschool.org\/events\/wp-content\/uploads\/Background_repeating_images\/topography-e1539043001611.png&#8221; background_size=&#8221;initial&#8221; background_repeat=&#8221;repeat&#8221; custom_padding=&#8221;0px||0px|2px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_post_title meta=&#8221;off&#8221; featured_image=&#8221;off&#8221; text_color=&#8221;light&#8221; _builder_version=&#8221;3.5.1&#8243; title_font=&#8221;|700|||||||&#8221; title_font_size=&#8221;30px&#8221; background_color=&#8221;#0cacba&#8221; max_width=&#8221;100%&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;20px||20px|25px&#8221; global_module=&#8221;238&#8243; saved_tabs=&#8221;all&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_post_title][et_pb_blurb title=&#8221;Eastern Division OET Program Organization&#8221; url=&#8221;https:\/\/www.patrollerschool.org\/events\/divi-home\/outdoor-emergency-transportation\/oet-senior-program\/&#8221; use_icon=&#8221;on&#8221; font_icon=&#8221;&#x68;||divi||400&#8243; icon_color=&#8221;#ffffff&#8221; icon_placement=&#8221;left&#8221; content_max_width=&#8221;610px&#8221; admin_label=&#8221;OET Manual &#8212; Mid Page Heading using a Blurb as a button&#8221; _builder_version=&#8221;4.16&#8243; header_font=&#8221;|700|||||||&#8221; header_text_align=&#8221;left&#8221; header_font_size=&#8221;28px&#8221; body_text_align=&#8221;left&#8221; body_font_size=&#8221;15px&#8221; body_line_height=&#8221;1em&#8221; background_color=&#8221;rgba(79,84,89,0.75)&#8221; text_orientation=&#8221;center&#8221; background_layout=&#8221;dark&#8221; custom_padding=&#8221;20px|60px|18px|40px&#8221; animation=&#8221;off&#8221; link_option_url=&#8221;https:\/\/www.patrollerschool.org\/events\/divi-home\/outdoor-emergency-transportation\/oet-senior-program\/&#8221; saved_tabs=&#8221;all&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_blurb][et_pb_text admin_label=&#8221;Instruction Text&#8221; _builder_version=&#8221;4.25.2&#8243; text_text_color=&#8221;#000000&#8243; text_font_size=&#8221;16px&#8221; text_letter_spacing=&#8221;1px&#8221; header_text_align=&#8221;center&#8221; header_font_size=&#8221;14px&#8221; header_letter_spacing=&#8221;1px&#8221; header_line_height=&#8221;1.8em&#8221; custom_padding=&#8221;|10px||10px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>OET Records is Eastern Division&#8217;s new Instructor Continuing Education tracking application. Instructors can view data and take &#8220;Actions&#8221; to verify and update their educational progress.\u00a0 Use the tiles below to access OET Records.\u00a0 For detailed help, visit &#8220;<a href=\"https:\/\/www.patrollerschool.org\/events\/how-to-access-oet-records\/\">How to access OET Records<\/a>.&#8221;<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_cta title=&#8221;Request NEW Toboggan Instructor Appointments&#8221; button_url=&#8221;https:\/\/oetrecords.patrollerschool.org&#8221; url_new_window=&#8221;on&#8221; button_text=&#8221;&#8230;go to OET Records&#8221; admin_label=&#8221;New TI Form &#8211; Call To Action&#8221; _builder_version=&#8221;4.23.1&#8243; header_font=&#8221;|700|||||||&#8221; background_color=&#8221;#edb153&#8243; global_colors_info=&#8221;{}&#8221; button_text_size__hover_enabled=&#8221;off&#8221; button_text_size__hover=&#8221;null&#8221; button_one_text_size__hover_enabled=&#8221;off&#8221; button_one_text_size__hover=&#8221;null&#8221; button_two_text_size__hover_enabled=&#8221;off&#8221; button_two_text_size__hover=&#8221;null&#8221; button_text_color__hover_enabled=&#8221;off&#8221; button_text_color__hover=&#8221;null&#8221; button_one_text_color__hover_enabled=&#8221;off&#8221; button_one_text_color__hover=&#8221;null&#8221; button_two_text_color__hover_enabled=&#8221;off&#8221; button_two_text_color__hover=&#8221;null&#8221; button_border_width__hover_enabled=&#8221;off&#8221; button_border_width__hover=&#8221;null&#8221; button_one_border_width__hover_enabled=&#8221;off&#8221; button_one_border_width__hover=&#8221;null&#8221; 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button_two_letter_spacing__hover=&#8221;null&#8221; button_bg_color__hover_enabled=&#8221;off&#8221; button_bg_color__hover=&#8221;null&#8221; button_one_bg_color__hover_enabled=&#8221;off&#8221; button_one_bg_color__hover=&#8221;null&#8221; button_two_bg_color__hover_enabled=&#8221;off&#8221; button_two_bg_color__hover=&#8221;null&#8221;]<\/p>\n<p>. . . after successful &#8220;Final Observations&#8221; by an IT,\u00a0 a signed Mentoring Form and Application is required.<\/p>\n<p>[\/et_pb_cta][et_pb_cta title=&#8221;Report Toboggan Instructor TTW Attendance&#8221; button_url=&#8221;https:\/\/oetrecords.patrollerschool.org&#8221; url_new_window=&#8221;on&#8221; button_text=&#8221;&#8230;go to OET Records&#8221; admin_label=&#8221;Re-Cert Form &#8211; Call To Action&#8221; _builder_version=&#8221;4.23.1&#8243; header_font=&#8221;|700|||||||&#8221; background_color=&#8221;#e86900&#8243; border_color_all=&#8221;#e86900&#8243; global_colors_info=&#8221;{}&#8221; button_text_size__hover_enabled=&#8221;off&#8221; 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TE&#8217;s must use the 3-year SELF-REPORTING form.<\/p>\n<p>[\/et_pb_cta][et_pb_cta title=&#8221;OET TE Teaching Observation&#8221; button_url=&#8221;https:\/\/oetrecords.patrollerschool.org&#8221; url_new_window=&#8221;on&#8221; button_text=&#8221;&#8230;go to OET Records&#8221; _builder_version=&#8221;4.25.2&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;|700|||||||&#8221; link_option_url=&#8221;https:\/\/oetrecords.patrollerschool.org&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Division OET Staff must fill out the TE Teaching Observation Form.\u00a0 Use your phone to complete it during the observation.<\/p>\n<p>[\/et_pb_cta][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_cta title=&#8221;New Toboggan Instructor Final Observations&#8221; button_url=&#8221;https:\/\/www.patrollerschool.org\/events\/divi-home\/outdoor-emergency-transportation\/oet-help-desk\/oet-final-observations-for-instructor-trainers\/&#8221; url_new_window=&#8221;on&#8221; button_text=&#8221;Final Observations&#8221; admin_label=&#8221;Observation Methods &#8211; Call To Action&#8221; _builder_version=&#8221;4.22.2&#8243; header_font=&#8221;|700|||||||&#8221; background_color=&#8221;#DC0000&#8243; global_colors_info=&#8221;{}&#8221; button_text_size__hover_enabled=&#8221;off&#8221; button_text_size__hover=&#8221;null&#8221; button_one_text_size__hover_enabled=&#8221;off&#8221; button_one_text_size__hover=&#8221;null&#8221; button_two_text_size__hover_enabled=&#8221;off&#8221; button_two_text_size__hover=&#8221;null&#8221; button_text_color__hover_enabled=&#8221;off&#8221; button_text_color__hover=&#8221;null&#8221; button_one_text_color__hover_enabled=&#8221;off&#8221; button_one_text_color__hover=&#8221;null&#8221; button_two_text_color__hover_enabled=&#8221;off&#8221; button_two_text_color__hover=&#8221;null&#8221; button_border_width__hover_enabled=&#8221;off&#8221; button_border_width__hover=&#8221;null&#8221; button_one_border_width__hover_enabled=&#8221;off&#8221; 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Review the three requirements.<\/p>\n<p>[\/et_pb_cta][et_pb_cta title=&#8221;OET Quality Assurance Report&#8221; button_url=&#8221;https:\/\/www.patrollerschool.org\/events\/divi-home\/outdoor-emergency-transportation\/oet-help-desk\/oet-quality-assurance-report\/&#8221; button_text=&#8221;Fill Out Form&#8221; admin_label=&#8221;Anchor to QA Form &#8211; Call To Action&#8221; _builder_version=&#8221;4.22.2&#8243; header_font=&#8221;|700|||||||&#8221; background_color=&#8221;#4F5459&#8243; link_option_url=&#8221;https:\/\/www.patrollerschool.org\/events\/divi-home\/outdoor-emergency-transportation\/oet-help-desk\/oet-quality-assurance-report\/&#8221; global_colors_info=&#8221;{}&#8221; button_text_size__hover_enabled=&#8221;off&#8221; button_text_size__hover=&#8221;null&#8221; button_one_text_size__hover_enabled=&#8221;off&#8221; button_one_text_size__hover=&#8221;null&#8221; button_two_text_size__hover_enabled=&#8221;off&#8221; button_two_text_size__hover=&#8221;null&#8221; button_text_color__hover_enabled=&#8221;off&#8221; 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button_one_border_radius__hover=&#8221;null&#8221; button_two_border_radius__hover_enabled=&#8221;off&#8221; button_two_border_radius__hover=&#8221;null&#8221; button_letter_spacing__hover_enabled=&#8221;off&#8221; button_letter_spacing__hover=&#8221;null&#8221; button_one_letter_spacing__hover_enabled=&#8221;off&#8221; button_one_letter_spacing__hover=&#8221;null&#8221; button_two_letter_spacing__hover_enabled=&#8221;off&#8221; button_two_letter_spacing__hover=&#8221;null&#8221; button_bg_color__hover_enabled=&#8221;off&#8221; button_bg_color__hover=&#8221;null&#8221; button_one_bg_color__hover_enabled=&#8221;off&#8221; button_one_bg_color__hover=&#8221;null&#8221; button_two_bg_color__hover_enabled=&#8221;off&#8221; button_two_bg_color__hover=&#8221;null&#8221;]<\/p>\n<p>The Senior Evaluation QUALITY ASSURANCE Form has been put online for convenience and consistency.<\/p>\n<p>[\/et_pb_cta][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_blurb title=&#8221;OET Senior Evaluation Guidelines&#8221; url=&#8221;https:\/\/www.patrollerschool.org\/events\/wp-content\/uploads\/2024\/11\/OET-Senior-Exam-Guidelines-NOV2024.pdf&#8221; url_new_window=&#8221;on&#8221; use_icon=&#8221;on&#8221; font_icon=&#8221;&#x69;||divi||400&#8243; icon_color=&#8221;#ffffff&#8221; icon_placement=&#8221;left&#8221; admin_label=&#8221;Download OET Sr Guidelines Blurb&#8221; _builder_version=&#8221;4.27.3&#8243; header_font=&#8221;|700|||||||&#8221; header_text_align=&#8221;left&#8221; header_font_size=&#8221;22&#8243; body_text_align=&#8221;left&#8221; body_font_size=&#8221;17&#8243; background_color=&#8221;#dc0000&#8243; background_layout=&#8221;dark&#8221; custom_margin=&#8221;20px||10px||false|false&#8221; custom_padding=&#8221;20px|60px|18px|40px|false|false&#8221; animation=&#8221;off&#8221; link_option_url=&#8221;https:\/\/www.patrollerschool.org\/events\/wp-content\/uploads\/2024\/11\/OET-Senior-Exam-Guidelines-NOV2024.pdf&#8221; link_option_url_new_window=&#8221;on&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Download a copy of this info in the form of a manual<br \/>(updated NOV2024)<\/p>\n<p>[\/et_pb_blurb][et_pb_blurb title=&#8221;VIEW OET Instructor Records&#8221; url=&#8221;https:\/\/oetrecords.patrollerschool.org&#8221; url_new_window=&#8221;on&#8221; use_icon=&#8221;on&#8221; font_icon=&#8221;&#x49;||divi||400&#8243; icon_color=&#8221;#ffffff&#8221; icon_placement=&#8221;left&#8221; content_max_width=&#8221;610px&#8221; admin_label=&#8221;View Records &#8212; Mid Page Heading using a Blurb as a button&#8221; _builder_version=&#8221;4.25.1&#8243; header_font=&#8221;|700|||||||&#8221; header_text_align=&#8221;left&#8221; header_font_size=&#8221;32px&#8221; body_text_align=&#8221;left&#8221; body_font_size=&#8221;17&#8243; body_line_height=&#8221;1em&#8221; background_color=&#8221;rgba(79,84,89,0.75)&#8221; text_orientation=&#8221;center&#8221; background_layout=&#8221;dark&#8221; custom_padding=&#8221;20px|60px|18px|40px&#8221; animation=&#8221;off&#8221; link_option_url=&#8221;https:\/\/oetrecords.patrollerschool.org&#8221; saved_tabs=&#8221;all&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_blurb][et_pb_text admin_label=&#8221;Instruction Text&#8221; _builder_version=&#8221;4.25.1&#8243; text_text_color=&#8221;#000000&#8243; text_font_size=&#8221;16px&#8221; text_letter_spacing=&#8221;1px&#8221; header_text_align=&#8221;center&#8221; header_font_size=&#8221;14px&#8221; header_letter_spacing=&#8221;1px&#8221; header_line_height=&#8221;1.8em&#8221; custom_padding=&#8221;|10px||10px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>OVERVIEW<\/h3>\n<p>Eastern Division OET Program has moved its Instructor data to <a href=\"https:\/\/OETrecords.PatrollerSchool.org\">OET Records found on Patroller School<\/a>. OET Records is a web app where both Division Staff and individual Toboggan Instructors can track the continuing education and professional development activities required for maintaining re-certification every three years.<\/p>\n<p>All levels of Instructors may log in to their Eastern Division OET Instructor profile to view activity records.\u00a0 Two kinds of records will be displayed.\u00a0 Self-Reported activities are those that help individuals track professional development attendance so that OET Staff can understand Instructor development efforts.\u00a0 The other records which appear are submitted by OET Staff who may have been assigned to observe an Instructor teach, or ran an STW or TTW that qualified as an &#8220;official&#8221; re-certification event.\u00a0 For re-certification purposes, TTWs and STWs must be qualified by either Division Staff or the Region&#8217;s OET Advisor.\u00a0 The RA may sanction Toboggan Instructor events as long as Instructor Trainers (IT) are teaching.\u00a0 For a TE to receive re-certification credit, the event must be sanctioned by Division Steering and be taught by a staff member level IT.<\/p>\n<p>Log into your account and use view the red colored info tabs to review your con-ed progress.\u00a0 Use the ACTIONS menu to add Self-Reported information about your activities.<\/p>\n<p>TE&#8217;s and local Toboggan Instructors are required to re-certify their credentials at an official OET sponsored event. Everyone must sign up, attend to receive official NSP Course Credit to successfully re-certify their level of teaching credentials.\u00a0 Please watch your Instructor profile and help us ensure that all the professional development you attend is being updated to your Instructor Record<\/p>\n<p>[\/et_pb_text][et_pb_blurb title=&#8221;VIEWING OET Instructor Record Status&#8221; url=&#8221;https:\/\/oetrecords.patrollerschool.org&#8221; url_new_window=&#8221;on&#8221; icon_placement=&#8221;left&#8221; content_max_width=&#8221;725px&#8221; admin_label=&#8221;Viewing Records &#8212; Mid Page Heading using a Blurb&#8221; _builder_version=&#8221;4.25.2&#8243; header_font=&#8221;|700|||||||&#8221; header_text_align=&#8221;left&#8221; header_font_size=&#8221;28px&#8221; body_text_align=&#8221;left&#8221; body_font_size=&#8221;17&#8243; body_line_height=&#8221;1em&#8221; background_color=&#8221;#227fc2&#8243; background_layout=&#8221;dark&#8221; custom_padding=&#8221;20px|60px|18px|40px&#8221; animation=&#8221;off&#8221; link_option_url=&#8221;https:\/\/oetrecords.patrollerschool.org&#8221; saved_tabs=&#8221;all&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_blurb][et_pb_text admin_label=&#8221;Instruction Text&#8221; _builder_version=&#8221;4.25.2&#8243; text_text_color=&#8221;#000000&#8243; text_font_size=&#8221;16px&#8221; text_letter_spacing=&#8221;1px&#8221; header_text_align=&#8221;center&#8221; header_font_size=&#8221;14px&#8221; header_letter_spacing=&#8221;1px&#8221; header_line_height=&#8221;1.8em&#8221; custom_padding=&#8221;|10px||10px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Access to information and the type of actions that are afforded in OET Records are based on the job functions assigned to each level of Instructor.\u00a0 The variety of Instructors range from local Toboggan Instructors up to RAs, Instructor Trainers as well as OET Division Staff.\u00a0 Each level is provided with additional functionality for accomplishing the job they are assigned.<\/p>\n<p>Regional OET Advisors are assigned the management role over the Instructors in their region.\u00a0 Use the information OET Records provides to track Instructor activities and assign re-certification duties to Instructor Trainers (ITs).\u00a0 The ACTION of Instructor List is the best place to start to review instructors.\u00a0 Use the FILTER FIELDS at the top to narrow the list.\u00a0 The most common search for instructors might be by REGION (use the pull-down) and PATROL.\u00a0 The picture below shows such a list:<\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-13976\" src=\"https:\/\/www.patrollerschool.org\/events\/wp-content\/uploads\/2024\/06\/OER-Records-Instructor-List-1024x806.png\" alt=\"\" width=\"650\" height=\"511\" \/><\/p>\n<p>Everyone who has access at their required level, should review the records for accuracy and if anything is missing, or incorrect, please contact <a href=\"https:\/\/www.patrollerschool.org\/events\/divi-home\/contact-us\/?post=45?&amp;2mailto_id=11\">OET RECORDS<\/a> by email.\u00a0 Or fill out a <a href=\"#techsupportonpage\">TECH SUPPORT<\/a> form found below.<\/p>\n<p>The Steering Committee members in charge of maintaining these records will receive your submissions and work on fixing .<\/p>\n<p>Tech Support is an excellent way to communicate because logging your submission will generate a ticking time-clock for faster resolution.<\/p>\n<p>[\/et_pb_text][et_pb_blurb title=&#8221;TE&#8217;s manage their own Re-Certification by Self-Reporting&#8221; url=&#8221;https:\/\/www.patrollerschool.org\/events\/divi-home\/outdoor-emergency-transportation\/oet-help-desk\/trainer-evaluator-re-certification\/&#8221; icon_placement=&#8221;left&#8221; content_max_width=&#8221;725px&#8221; admin_label=&#8221;TE Re-cert &#8212; Mid Page Heading using a Blurb&#8221; _builder_version=&#8221;4.16&#8243; header_font=&#8221;|700|||||||&#8221; header_text_align=&#8221;left&#8221; header_font_size=&#8221;28px&#8221; body_text_align=&#8221;left&#8221; body_font_size=&#8221;17&#8243; body_line_height=&#8221;1em&#8221; background_color=&#8221;#dc0000&#8243; background_layout=&#8221;dark&#8221; custom_padding=&#8221;20px|60px|18px|40px&#8221; animation=&#8221;off&#8221; link_option_url=&#8221;https:\/\/www.patrollerschool.org\/events\/divi-home\/outdoor-emergency-transportation\/oet-help-desk\/trainer-evaluator-re-certification\/&#8221; saved_tabs=&#8221;all&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_blurb][et_pb_text admin_label=&#8221;Instruction Text&#8221; _builder_version=&#8221;4.25.2&#8243; text_text_color=&#8221;#000000&#8243; text_font_size=&#8221;16px&#8221; text_letter_spacing=&#8221;1px&#8221; header_text_align=&#8221;center&#8221; header_font_size=&#8221;14px&#8221; header_letter_spacing=&#8221;1px&#8221; header_line_height=&#8221;1.8em&#8221; custom_padding=&#8221;|10px||10px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Anyone can fill out a self-report. However, TEs are required to use self-reporting to track the extra con-ed activities that they need for achieving TE-level re-certifications.\u00a0 Only OET Steering Committee can teach an STW required for Trainer-Evaluator Re-Certification. RAs should encourage all Regional Staff TE&#8217;s to register on Patroller School for TE level STW Con Ed courses, because they are the final requirement needed for the higher level re-certification.\u00a0<\/p>\n<p>NSP expirations are automated, so expiring TE&#8217;s will lose their Instructor appointment and will no longer be able to open courses without following the <a href=\"https:\/\/www.patrollerschool.org\/events\/divi-home\/outdoor-emergency-transportation\/oet-help-desk\/trainer-evaluator-re-certification\/\">Self-Reporting process<\/a>.\u00a0 If a TE no longer wants to re-certify their evaluator privileges, they may step back to re-certifing as an OET Toboggan Instructor at any qualifying Regional TTW event.<\/p>\n<p>[\/et_pb_text][et_pb_blurb title=&#8221;UPDATING OET Instructor Re-Certification Records&#8221; url=&#8221;https:\/\/app.smartsheet.com\/b\/form\/7bf4ccaaf0e54bccaf1c810b4a17aa3d&#8221; icon_placement=&#8221;left&#8221; content_max_width=&#8221;725px&#8221; admin_label=&#8221;Instructor Re-cert &#8212; Mid Page Heading using a Blurb&#8221; _builder_version=&#8221;4.16&#8243; header_font=&#8221;|700|||||||&#8221; header_text_align=&#8221;left&#8221; header_font_size=&#8221;28px&#8221; body_text_align=&#8221;left&#8221; body_font_size=&#8221;17&#8243; body_line_height=&#8221;1em&#8221; background_color=&#8221;#e86900&#8243; background_layout=&#8221;dark&#8221; custom_padding=&#8221;20px|60px|18px|40px&#8221; animation=&#8221;off&#8221; link_option_url=&#8221;https:\/\/app.smartsheet.com\/b\/form\/7bf4ccaaf0e54bccaf1c810b4a17aa3d&#8221; saved_tabs=&#8221;all&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_blurb][et_pb_text admin_label=&#8221;Instruction Text&#8221; _builder_version=&#8221;4.16&#8243; text_text_color=&#8221;#000000&#8243; text_font_size=&#8221;16px&#8221; text_letter_spacing=&#8221;1px&#8221; header_text_align=&#8221;center&#8221; header_font_size=&#8221;14px&#8221; header_letter_spacing=&#8221;1px&#8221; header_line_height=&#8221;1.8em&#8221; custom_padding=&#8221;|10px||10px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>RA&#8217;s or their designated IT&#8217;s process Regional level Instructor Re-Certification by using OET Records to submit re-certification data.\u00a0 The top of this page has a tile with the button to take you to rhe right place.\u00a0 Each existing Toboggan Instructor must attend a Regional TTW, sanctioned by the RA ,which includes an ID Continuing Ed component combined into the course.\u00a0 Download the <a href=\"https:\/\/www.nspeast.org\/uploads\/5\/4\/4\/2\/54429089\/oet_toboggantrainerworkshop_contentexample2017.pdf\">Eastern Division OET TTW Course <\/a>Guideline to ensure that re-certified Instructors meet all the required criteria.\u00a0\u00a0 Instructor Re-Certifications need to be processed in APRIL of every year, based on the new NSP April reporting schedule. Everything has shifted to an April first reporting deadline.\u00a0 Please wrap up your courses and final observations immediately upon concluding the on-snow event and process course credit for those who attended.\u00a0 If questions persist, please contact the <a href=\"https:\/\/www.patrollerschool.org\/events\/divi-home\/contact-us\/?post=45?&amp;2mailto_id=4\">Division OET Supervisor<\/a> directly.<\/p>\n<p>[\/et_pb_text][et_pb_blurb title=&#8221;Expired Instructor Re-Certification PARADOX&#8221; icon_placement=&#8221;left&#8221; content_max_width=&#8221;725px&#8221; admin_label=&#8221;Expiered Re-cert &#8212; Mid Page Heading using a Blurb&#8221; _builder_version=&#8221;4.16&#8243; header_font=&#8221;|700|||||||&#8221; header_text_align=&#8221;left&#8221; header_font_size=&#8221;28px&#8221; body_text_align=&#8221;left&#8221; body_font_size=&#8221;17&#8243; body_line_height=&#8221;1em&#8221; background_color=&#8221;#0cacba&#8221; background_layout=&#8221;dark&#8221; custom_padding=&#8221;20px|60px|30px|40px&#8221; animation=&#8221;off&#8221; saved_tabs=&#8221;all&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_blurb][et_pb_text admin_label=&#8221;Instruction Text&#8221; _builder_version=&#8221;4.16&#8243; text_text_color=&#8221;#000000&#8243; text_font_size=&#8221;16px&#8221; text_letter_spacing=&#8221;1px&#8221; header_text_align=&#8221;center&#8221; header_font_size=&#8221;14px&#8221; header_letter_spacing=&#8221;1px&#8221; header_line_height=&#8221;1.8em&#8221; custom_padding=&#8221;|10px||10px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>All OET Regional Advisors, please check your Instructor&#8217;s records during the month of July.\u00a0 All Re-Certifications and New Instructor Appointments must be received by the first of April.\u00a0 Instructor terms officially expire on April 30th.\u00a0 OET Staff submits by April 15th, and it is up to the national Education Department to update Instructor&#8217;s national records.<\/p>\n<p>If the re-certification paperwork was not received by April first, and processed by Division Staff by the fifteenth, then National will expire these TE&#8217;s and IT&#8217;s.\u00a0 Only the RA can correct this situation, by requesting an audit of records be conducted by the Assistant Supervisor. A favorable finding will lead to re-instating the Instructor or TE.\u00a0 But the audit will require gathering documents.\u00a0 Please maintain your records to speed up the process.<\/p>\n<p>If you need an Instructor or TE re-appointed, please contact the <a href=\"https:\/\/www.patrollerschool.org\/events\/divi-home\/contact-us\/?post=45?&amp;2mailto_id=4\">Division OET Supervisor<\/a> directly or the Assistant OET Supervisor to conduct a records audit.<\/p>\n<p>[\/et_pb_text][et_pb_blurb title=&#8221;NEW OET Instructor Appointment Requests&#8221; url=&#8221;https:\/\/oetrecords.patrollerschool.org&#8221; icon_placement=&#8221;left&#8221; content_max_width=&#8221;725px&#8221; admin_label=&#8221;New TI Requests &#8212; Mid Page Heading using a Blurb&#8221; module_id=&#8221;toboggan_instructor&#8221; _builder_version=&#8221;4.27.2&#8243; header_font=&#8221;|700|||||||&#8221; header_text_align=&#8221;left&#8221; header_font_size=&#8221;28px&#8221; body_text_align=&#8221;left&#8221; body_font_size=&#8221;17&#8243; body_line_height=&#8221;1em&#8221; background_color=&#8221;#edb153&#8243; background_layout=&#8221;dark&#8221; custom_padding=&#8221;20px|60px|18px|40px&#8221; animation=&#8221;off&#8221; saved_tabs=&#8221;all&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_blurb][et_pb_text admin_label=&#8221;Instruction Text&#8221; _builder_version=&#8221;4.16&#8243; text_text_color=&#8221;#000000&#8243; text_font_size=&#8221;16px&#8221; text_letter_spacing=&#8221;1px&#8221; header_text_align=&#8221;center&#8221; header_font_size=&#8221;14px&#8221; header_letter_spacing=&#8221;1px&#8221; header_line_height=&#8221;1.8em&#8221; custom_padding=&#8221;|10px||10px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>RA&#8217;s or their designated IT&#8217;s who completed a Final Observation for a &#8220;NEW&#8221; Toboggan Instructor must process the request with the scanned paper documentation required by National.\u00a0 Before conducting az &#8220;Final Observation&#8221; teaching session, please collect the Instructor Trainee&#8217;s application and mentoring form. \u00a0<\/p>\n<p>Each New Toboggan Instructor must teach at a FINAL OBSERVATION event where an Instructor Trainer decides if they are to be recommended to the Division OET Supervisor for a full Instructor appointment.\u00a0<\/p>\n<p>New Instructor Certifications are officially processed in early April after the winter season has ended.\u00a0\u00a0 These forms are forwarded to NSP during the mid April time period and scrutinized to ensure that each new Instructor has met all requirements.<\/p>\n<p>RA&#8217;s and their Instructor Trainers seeking information for structuring OET Instructor Mentoring and the &#8220;Final Observation&#8221; events can review the Eastern Division guidelines:<\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/www.patrollerschool.org\/events\/divi-home\/outdoor-emergency-transportation\/oet-help-desk\/oet-final-observations-for-instructor-trainers\/\"><strong>Mentoring and Observing OET Instructor Trainee&#8217;s<\/strong><\/a><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_blurb title=&#8221;Need Help? &#8221; use_icon=&#8221;on&#8221; font_icon=&#8221;&#xe017;||divi||400&#8243; icon_color=&#8221;#ffffff&#8221; icon_placement=&#8221;left&#8221; admin_label=&#8221;Tech Support &#8212; Mid Page Heading using a Blurb&#8221; module_id=&#8221;techsupportonpage&#8221; _builder_version=&#8221;4.16&#8243; header_font=&#8221;|700|||||||&#8221; header_text_align=&#8221;left&#8221; header_font_size=&#8221;28px&#8221; body_text_align=&#8221;left&#8221; body_font_size=&#8221;17&#8243; body_line_height=&#8221;1em&#8221; background_color=&#8221;#227fc2&#8243; background_layout=&#8221;dark&#8221; custom_padding=&#8221;20px|60px|18px|40px&#8221; animation=&#8221;off&#8221; saved_tabs=&#8221;all&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>\nFill out the Tech Support Ticket Request found below<\/p>\n<p>[\/et_pb_blurb][et_pb_text admin_label=&#8221;Instruction Text&#8221; _builder_version=&#8221;4.16&#8243; text_text_color=&#8221;#000000&#8243; text_font_size=&#8221;16px&#8221; text_letter_spacing=&#8221;1px&#8221; header_text_align=&#8221;center&#8221; header_font_size=&#8221;20px&#8221; header_letter_spacing=&#8221;1px&#8221; header_line_height=&#8221;1.8em&#8221; background_color=&#8221;rgba(255,255,255,0.85)&#8221; custom_padding=&#8221;10px|10px||10px&#8221; saved_tabs=&#8221;all&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>\nEastern Division is dedicated to providing excellent Technical Support to its Division based IOR&#8217;s and RA&#8217;s.\u00a0 We are a volunteer organization and are not always available by telephone when you need help.\u00a0 However, we are determined to resolve your issue quickly.\u00a0 Please fill out the form below describing your issue with as much detail as possible.\u00a0 We will contact you with a solution as quickly as we can resolve it.\u00a0 Thank you for being patient.<\/p>\n<p>[\/et_pb_text][et_pb_code _builder_version=&#8221;4.27.4&#8243; background_color=&#8221;#f6d8a9&#8243; custom_padding=&#8221;15px|30px|15px|30px&#8221; hover_enabled=&#8221;0&#8243; saved_tabs=&#8221;all&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<iframe loading=\"lazy\" width=\"800\" height=\"1750\" frameborder=\"0\" src=\"https:\/\/app.smartsheet.com\/b\/form\/68f52975a7164d1fb66c3654052a289b\"><\/iframe>[\/et_pb_code][et_pb_text admin_label=&#8221;Instruction Text&#8221; _builder_version=&#8221;4.16&#8243; text_text_color=&#8221;#000000&#8243; text_font_size=&#8221;16px&#8221; text_letter_spacing=&#8221;1px&#8221; header_font=&#8221;||||||||&#8221; header_text_align=&#8221;center&#8221; header_font_size=&#8221;20px&#8221; header_letter_spacing=&#8221;1px&#8221; header_line_height=&#8221;1.8em&#8221; background_color=&#8221;rgba(255,255,255,0.85)&#8221; custom_padding=&#8221;10px|10px||10px&#8221; saved_tabs=&#8221;all&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Don&#8217;t forget that problems encountered during courses, clinics, events, and evaluations can be emailed directly to the Division NSP Supervisor responsible for that particular event.\u00a0 Please consider contacting the responsible Supervisor.<\/p>\n<p>[\/et_pb_text][et_pb_blurb title=&#8221;Contact Program Supervisors&#8221; url=&#8221;https:\/\/www.patrollerschool.org\/events\/divi-home\/contact-us\/&#8221; use_icon=&#8221;on&#8221; font_icon=&#8221;&#xe010;||divi||400&#8243; icon_color=&#8221;#ffffff&#8221; icon_placement=&#8221;left&#8221; admin_label=&#8221;Contact Us Blurb&#8221; _builder_version=&#8221;4.16&#8243; header_font=&#8221;|700|||||||&#8221; header_text_align=&#8221;left&#8221; header_font_size=&#8221;22px&#8221; body_text_align=&#8221;left&#8221; body_font_size=&#8221;17&#8243; background_color=&#8221;#edb153&#8243; background_layout=&#8221;dark&#8221; custom_padding=&#8221;20px|60px|18px|40px&#8221; animation=&#8221;off&#8221; link_option_url=&#8221;https:\/\/www.patrollerschool.org\/events\/divi-home\/contact-us\/&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Click here to send messages directly to the Program Supervisors responsible for education delivery<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>OET Records is Eastern Division&#8217;s new Instructor Continuing Education tracking application. Instructors can view data and take &#8220;Actions&#8221; to verify and update their educational progress.\u00a0 Use the tiles below to access OET Records.\u00a0 For detailed help, visit &#8220;How to access OET Records.&#8221;. . . after successful &#8220;Final Observations&#8221; by an IT,\u00a0 a signed Mentoring Form [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":9,"menu_order":19,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"<p>\u00a0<\/p><p>\u00a0<\/p><h1 style=\"text-align: center;\">Future Home of OET Help Desk<\/h1><h2 style=\"text-align: center;\">Coming Soon<\/h2>","_et_gb_content_width":"","footnotes":""},"class_list":["post-583","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.patrollerschool.org\/events\/wp-json\/wp\/v2\/pages\/583","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.patrollerschool.org\/events\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.patrollerschool.org\/events\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.patrollerschool.org\/events\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.patrollerschool.org\/events\/wp-json\/wp\/v2\/comments?post=583"}],"version-history":[{"count":110,"href":"https:\/\/www.patrollerschool.org\/events\/wp-json\/wp\/v2\/pages\/583\/revisions"}],"predecessor-version":[{"id":17154,"href":"https:\/\/www.patrollerschool.org\/events\/wp-json\/wp\/v2\/pages\/583\/revisions\/17154"}],"up":[{"embeddable":true,"href":"https:\/\/www.patrollerschool.org\/events\/wp-json\/wp\/v2\/pages\/9"}],"wp:attachment":[{"href":"https:\/\/www.patrollerschool.org\/events\/wp-json\/wp\/v2\/media?parent=583"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}